Privacy policy

Privacy Policy

At RARESHELL™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

Information You Provide

When you use our website, place an order, contact us, or subscribe to our communications, we may collect:

  • Full Name

  • Email Address

  • Mobile Number

  • Billing Address

  • Shipping Address

  • Order Details

  • Customer Support Communications

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP Address

  • Browser Type and Device Information

  • Operating System

  • Time Zone

  • Website Usage Data

  • Referring Website Information

  • Pages Viewed and Browsing Activity

This information helps us improve our website, products, and customer experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping and delivery updates

  • Respond to customer service requests

  • Verify and prevent fraudulent transactions

  • Improve our website and shopping experience

  • Analyze website performance and customer behavior

  • Send order-related communications

  • Send promotional offers, updates, and marketing communications (only where permitted)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers necessary for operating our business, including:

  • Payment Gateway Providers

  • Shipping and Courier Partners

  • Order Tracking Services

  • Website Analytics Providers

  • Marketing and Communication Platforms

  • Shopify and Related E-commerce Services

These service providers receive only the information required to perform their services and are expected to handle your information securely.

We may also disclose information when required by applicable law, legal process, government request, or to protect our legal rights.

4. Payments & Transaction Security

All payments are processed through secure third-party payment providers.

RARESHELL™ does not store your credit card, debit card, UPI credentials, net banking passwords, or other sensitive payment information. Payment information is encrypted and processed directly by authorized payment partners in accordance with industry security standards.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Maintain shopping cart information

  • Analyze website traffic and performance

  • Deliver relevant advertising and promotions

You may manage or disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

6. Marketing Communications

With your consent, we may send you:

  • Order Updates

  • Product Announcements

  • Promotional Offers

  • Newsletters

  • Marketing Messages via Email, SMS, or WhatsApp

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.

7. Third-Party Services & Links

Our website may contain links to third-party websites or services.

Once you leave the RARESHELL™ website, you are subject to the privacy policies and practices of those third parties. We are not responsible for the content, privacy practices, or security of external websites.

8. Data Retention

We retain customer information only for as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal and regulatory obligations

  • Resolve disputes

  • Prevent fraud and misuse

When information is no longer required, it is securely deleted or anonymized.

9. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we continuously work to protect your information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for marketing communications

  • Request information regarding how your data is used

To exercise any of these rights, please contact us using the details provided below.

11. Children’s Privacy

RARESHELL™ does not knowingly collect personal information from individuals below the age permitted by applicable law. If we become aware that such information has been collected, we will take reasonable steps to remove it.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon posting on this page. We encourage customers to review this policy periodically to stay informed about how we protect their information.

13. Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or wish to make a privacy-related request, please contact us:

RARESHELL™

Email: support@rareshell.in

Website: www.rareshell.in

Phone: +91 9664696645